MPA SMS Alert System Privacy Policy
PacketViper MPA SMS Alert System Privacy Policy Effective Date: 1/23/2024 URL: https://packetviper.com/mpa-privacy-policy.pdf
1. Introduction
PacketViper takes your privacy seriously. This policy outlines how mobile phone numbers and personal information are collected and used as part of the Message Processing & Automation (MPA) SMS Alert System.
2. Information We Collect
We collect the following information only from authorized customers of PacketViper:
? Mobile phone numbers
? Customer identifiers (e.g., customer ID, organization name)
? Alert preferences and opt-in status
3. How We Use Your Information
Collected mobile numbers are used solely to deliver:
? Real-time security alerts
? Sensor-triggered notifications
? System-related service updates
We do not use this information for marketing or promotional purposes.
4. Third-Party Sharing
We do not sell, share, or rent your mobile phone number or personal information to third parties for marketing, promotions, or advertising.
We may use trusted subcontractors only to deliver SMS services (e.g., Twilio), and only for the purpose of fulfilling your alert delivery preferences.
5. Opt-Out and Control
You may opt out of receiving SMS alerts at any time by:
? Replying STOP to any message
? Disabling SMS alerts in your PacketViper MPA dashboard
? Contacting PacketViper support directly
Once you opt out, no further messages will be sent to your number.
6. Security
We implement industry-standard security measures to protect customer data, including phone numbers. All messages are routed through secure APIs and delivered only to verified, opted-in recipients.
7. Changes to This Policy
We may update this policy from time to time. All changes will be posted at https://packetviper.com/mpa-privacy-policy.pdf.
8. Contact
If you have questions or concerns about this policy, contact us:
Email: support@packetviper.com Phone: +1 855-758-4737 Website: https://packetviper.com